Associations Between Lean IT Management and Financial Performance in US Hospitals

Associations Between Lean IT Management and Financial Performance in US Hospitals

Justin Lee, BA; Dorothy Y. Hung, PhD, MA, MPH; Elina Reponen, MD, PhD; Thomas G. Rundall, PhD; Aaron A. Tierney, BA; Pierre-Luc Fournier, PhD, MS; Stephen M. Shortell, PhD, MBA, MPH

This study used primary data sourced from 1222 hospitals that responded to the National Survey of Lean(NSL)/Transformational Performance Improvement to understand the relationship between Lean implementation in information technology (IT) departments and hospital performance, particularly with respect to operational and financial outcomes.