The Better Care Plan: a blueprint for improving America’s healthcare systemStephen M. Shortell MBA, MPH Ph.D, ; John T. Toussaint MD,; George C. Halvorson,; Jon M. Kingsdale SPH,; Richard M. Scheffler PhD,; Allyson Y. Schwartz MS.,; Peter A. Wadsworth MBA,; Gail Wilensky PhD
Transformational Performance Improvement: Why is Progress Slow?
Dorothy Y. Hung MA, Ph.D., MPH; Justin Lee; Thomas G. Rundall Ph.D.
Managing Through a Pandemic: A Daily Management System for COVID-19 Response and Recovery
Dorothy Y. Hung, Ph.D., ; Thomas G. Rundall, Ph.D., ; Justin Lee; Negeen Khandel; Stephen M. Shortell, Ph.D.;
Lean Practices for Resource Use, Timeliness, and Coordination of Care in Breast Cancer Navigation
Dorothy Y. Hung, Ph.D., MA, MPH, Paul Kim, MS, Martina Li, MPH, Qiwen Huang, MS, Cynthia Cantril, MPH, RN, OCN®, CBCN®, Natalia Colocci, MD, Ph.D., and Ellis C. Dillon, Ph.D.
Expert-Identified Practices for Achieving Measurable Performance Improvements With Lean Implementation
Elina Reponen, Thomas G. Rundall, Ph.D, Stephen M. Shortell, Ph.D., Janet C. Blodgett, Ritva Jokela, Markku Mäkijärvi, Paulus Torkki
Breast Cancer Navigation: Using physician and patient surveys to explore nurse navigator program experiences
Ellis C. Dillon, Ph.D., Paul Kim, MS, Martina Li, MPH, Qiwen Huang, MS, Natalia Colocci, MD, Ph.D., Cynthia Cantril, RN, MPH, OCN, CBCN, and Dorothy Y. Hung, Ph.D., MA, MPH