Publications

Dorothy Y. Hung MA, Ph.D., MPH; Justin Lee; Thomas G. Rundall Ph.D.

Managing Through a Pandemic: A Daily Management System for COVID-19 Response and Recovery(PDF file)

Dorothy Y. Hung, Ph.D., ; Thomas G. Rundall, Ph.D., ; Justin Lee; Negeen Khandel; Stephen M. Shortell, Ph.D.;

Dorothy Y. Hung, Ph.D., MA, MPH, Paul Kim, MS, Martina Li, MPH, Qiwen Huang, MS, Cynthia Cantril, MPH, RN, OCN®, CBCN®, Natalia Colocci, MD, Ph.D., and Ellis C. Dillon, Ph.D.

Elina Reponen, Thomas G. Rundall, Ph.D, Stephen M. Shortell, Ph.D., Janet C. Blodgett, Ritva Jokela, Markku Mäkijärvi, Paulus Torkki

Ellis C. Dillon, Ph.D., Paul Kim, MS, Martina Li, MPH, Qiwen Huang, MS, Natalia Colocci, MD, Ph.D., Cynthia Cantril, RN, MPH, OCN, CBCN, and Dorothy Y. Hung, Ph.D., MA, MPH

Pierre‐Luc Fournier Ph.D., Line Moisan, and Denis Lagacé

Marta Marsilio Ph.D, Martina Pisarra M.S. , Karl Rubio M.S. and Stephen Shortell, Ph.D.

2021

Adoption of Lean Management and Hospital Performance: Results from a National Survey

Thomas G. Rundall, PhD; Stephen M. Shortell, MPH, MBA, PhD; Janet C. Blodgett, MSc.; Rachel Mosher Henke, PhD; David Foster, PhD. 

Examining the Relationship Between the Lean Management System and Quality Improvement Care Management Processes

Aaron A. Tierney, BA; Stephen M. Shortell, PhD, MPH, MBA; Thomas G. Rundall, PhD; Janet C. Blodgett, MSc; Elina Reponen, MD, PhD

Assessing the relationship of the human resource, finance, and information technology functions on reported performance in hospitals using the Lean
management system

Stephen M. Shortell, MPH, PhD; Thomas G. Rundall, PhD; Janet C. Blodgett, MS

Road to Better Work-Life Balance? Lean Redesigns and Daily Work Time among Primary Care Physicians(PDF file)

Validation of the Lean Healthcare Implementation Self-Assessment Instrument (LHISI) in the Finnish Healthcare Context(PDF file)

The cross-national applicability of lean implementation measures and hospital performance measures: a case study of Finland and the USA(PDF file)

Implementing Lean QI in PC: Impact on Efficiency in Performing Common Clinical Tasks (PDF file)

Lean implementation in healthcare: offsetting Physicians’ resistance to change(PDF file)

Lean, Shingo, and the Baldrige Framework: A Comprehensive Method to Achieve a Continuous-Improvement Management System(PDF file)

Lean Management and Hospital Performance: Adoption vs. Implementation(PDF file)

George C. Halvorson, Stephen M. Shortell MBA, MPH, Ph.D., Laurence Kotlikoff Ph.D., Elizabeth Mitchell Ph.D, Richard M. Scheffler Ph.D., John Toussaint MD, Peter A. Wadsworth MBA, Gail R. Wilensky Ph.D.

COVID-19: A catalyst for innovative hybrid teledermatology workflows to increase access and improve patient care at a large group practice

Olga Afanasiev. MD, PhD, Dorothy Y. Hung PhD, MA, MPH, Sherry Yan PhD., Bryan K. Cho, MD, PhD, Susan Huang MD,.

2019

Lean Management and U.S. Public Hospital Performance: Results From a National Survey

Justine Po; Thomas G. Rundall, PhD; Stephen Shortell PhD; Janet C. Blodgett, MS

Contextual Conditions and Performance Improvement in Primary Care

Dorothy Y. Hung, PhD, MA, MPH; Michael I. Harrison, PhD; Su-Ying Liang, PhD; Quan A. Truong, MPH

Sustainment of Lean Redesigns for Primary Care Teams

Dorothy Y. Hung, PhD, MA, MPH; Caroline P. Gray, PhD; Quan A. Truong, MPH;
Michael I. Harrison, PhD

2018

Use of Lean and Related Transformational Performance Improvement Systems in Hospitals in the United States: Results From a National Survey

Stephen M. Shortell, PhD, MPH, MBA; Janet C. Blodgett, MS; Thomas G. Rundall, PhD; Peter Kralovec, PhD

Experiences of primary care physicians and staff following lean workflow redesign

Dorothy Y. Hung PhD, MA, MPH;, Michael I. Harrison, PhD; Quan A. Truong, MPH and Xue Du

Nurses’ Perspectives on Lean Redesigns to Patient Flow and Inpatient Discharge Process Efficiency

Francesca M. Nicosia, PhD; Linda G. Park NP, PhD; Caroline P. Gray PhD, Maayan J. Yakir, MD; and Dorothy Y. Hung, MPH, MA, PhD;

Physician Engagement with Metrics in Lean Primary Care Transformation

Caroline P Gray PhD, MA; Maayan Yakir MD; Dorothy Hung PhD, MPH, MA;

Development and Use of a Comprehensive Contextual Framework for Evaluation of Process Redesign

Mahima Ashok PhD, MS; Dorothy Hung PhD, MPH, MA; Lucia Rojas-Smith DrPH; Michael Halpern MD, PhD MPH; Michael Harrison PhD;

2017

Scaling Lean in Primary Care: Impacts on System Performance

Dorothy Y. Hung, PhD; Michael I. Harrison, PhD; Meghan C. Martinez, MPH; and Harold S. Luft, PhD

Acceptance of lean redesigns in primary care: A contextual analysis

Dorothy Y. Hung, PhD; Michael I. Harrison, PhD; Caroline Gray, PhD; Meghan Martinez, MPH; Julie Schmittdiel, PhD;

Ready for Change? The Role of Physician and Staff Engagement, Burnout, and
Workplace Attributes

Dorothy Hung PhD, MPH, MA; Po-Han Chen, ScM

2016

Medical Assistants as Flow Managers in Primary Care: Challenges and Recommendations 

Caroline P Gray PhD, MA; Michael I Harrison PhD; Dorothy Hung PhD, MPH, MA;

Becoming Lean: What Will It Take to Sustain Lean Redesigns?

Dorothy Hung PhD, MPH, MA; Carrie Gray PhD, MBA; Michael Conroy MD; Terrigal Burn MD;

2015