2024
Lean Leadership to Advance Strategic and Health Equity Goals - Legacy Health
Lean Action Research Learning Collaborative (LARLC)
Lean Action Research Learning Collaborative (LARLC)
Lean Leadership to Advance Strategic and Health Equity Goals - John Muir Health
Lean Action Research Learning Collaborative (LARLC)
Lean Leadership to Advance Strategic Goals - Indiana University Health
Lean Action Research Learning Collaborative (LARLC)
Associations Between Lean IT Management and Financial Performance in US Hospitals
Justin Lee, BA; Dorothy Hung, PhD, MA, MPH; Elina Reponen, MD, PhD; Thomas G. Rundall, PhD; Aaron A Tierney, BA; Pierre-Luc Fournier, PhD, MS; Stephen M. Shortell, PhD, MBA, MPH
2023
Erik Haapatalo, Elina Reponen, MD, PhD; Paulus Torkki, PhD
Lean Performance Indicators and Facilitators of Outcomes in U.S. Public Hospitals
Tyler Roey, Dorothy Y. Hung, PhD, Thomas G. Rundall, PhD, Pierre-Luc Fournier, PhD, Athena Zhong, and Stephen M. Shortell, PhD
The Better Care Plan: a blueprint for improving America’s healthcare system
Stephen M. Shortell MBA, MPH Ph.D, John T. Toussaint MD, George C. Halvorson, Jon M. Kingsdale SPH, Richard M. Scheffler PhD, Allyson Y. Schwartz MS., Peter A. Wadsworth MBA, Gail Wilensky PhD.
Pierre-Luc Fournier, PhD, MS; Lionel Bahl, DBA, MBA, BAA; Desiree H. van Dun, PhD; Kevin J. Johnson, MS, PhD; Jean Cadieux, PhD;
2022
Transformational Performance Improvement: Why is Progress Slow?(PDF file)
Dorothy Y. Hung MA, Ph.D., MPH; Justin Lee; Thomas G. Rundall Ph.D.
Managing Through a Pandemic: A Daily Management System for COVID-19 Response and Recovery(PDF file)
Dorothy Y. Hung, Ph.D., ; Thomas G. Rundall, Ph.D., ; Justin Lee; Negeen Khandel; Stephen M. Shortell, Ph.D.;
Dorothy Y. Hung, Ph.D., MA, MPH, Paul Kim, MS, Martina Li, MPH, Qiwen Huang, MS, Cynthia Cantril, MPH, RN, OCN®, CBCN®, Natalia Colocci, MD, Ph.D., and Ellis C. Dillon, Ph.D.
Elina Reponen, Thomas G. Rundall, Ph.D, Stephen M. Shortell, Ph.D., Janet C. Blodgett, Ritva Jokela, Markku Mäkijärvi, Paulus Torkki
Ellis C. Dillon, Ph.D., Paul Kim, MS, Martina Li, MPH, Qiwen Huang, MS, Natalia Colocci, MD, Ph.D., Cynthia Cantril, RN, MPH, OCN, CBCN, and Dorothy Y. Hung, Ph.D., MA, MPH
Pierre‐Luc Fournier Ph.D., Line Moisan, and Denis Lagacé
Marta Marsilio Ph.D, Martina Pisarra M.S. , Karl Rubio M.S. and Stephen Shortell, Ph.D.
2021
Aaron A. Tierney, BA; Stephen M. Shortell, PhD, MPH, MBA; Thomas G. Rundall, PhD; Janet C. Blodgett, MSc; Elina Reponen, MD, PhD
Assessing the relationship of the human resource, finance, and information technology functions on reported performance in hospitals using the Lean
management system
Stephen M. Shortell, MPH, PhD; Thomas G. Rundall, PhD; Janet C. Blodgett, MS
Dorothy Y. Hung, Ph.D., Gabriela Mujal, M.H.A, Anqi Jin, Ph.D., and Su‐Ying Liang, Ph.D.
Elina Reponen MD, Ph.D., Ritva Jokela, Janet C. Blodgett M.S., Thomas G. Rundall Ph.D., Stephen M. Shortell Ph.D., Mikko Nuutinen Ph.D., Noora Skants M.D., Markku Mäkijärvi M.D., and Paulus Torkki Ph.D.
Elina Reponen M.D., Ph.D., Thomas G. Rundall Ph.D., Stephen M. Shortell MPH, MBA, Ph.D, Janet C. Blodgett M.S.c, Ritva Jokela Ph.D., Markku Mäkijärvi M.D., and Paulus Torkki Ph.D.
Implementing Lean QI in PC: Impact on Efficiency in Performing Common Clinical Tasks (PDF file)
Dorothy Y. Hung, Ph. D , Quan A. Truong, M. P. H., and Su-Ying Liang, Ph. D
Pierre-Luc Fournier, Ph.D., Denis Chênevert M.S.c, Marie-Hélène Jobin MBA, Ph.D.
Lean implementation in healthcare: offsetting Physicians’ resistance to change(PDF file)
Pierre-Luc Fournier Ph.D., Marie-Hélène Jobin MBA, Ph.D., Liette Lapointe, Ph.D. M.S.c & Lionel Bahl, MBA
John S. Toussaint M.D., John R. Griffith, MBA, FACHE, Stephen M. Shortell, Ph.D., MPH, MBA
Lean Management and Hospital Performance: Adoption vs. Implementation(PDF file)
2020
Lean Management and Breakthrough Performance Improvement in Health Care
Christie Ahn, MPH; Thomas G. Rundall, PhD; Stephen M. Shortell, PhD, MPH, MBA; Janet C. Blodgett, MSc; Elina Reponen, MD, PhD
Patient experiences after implementing lean primary care redesigns
Dorothy Y. Hung PhD, MA, MPH; Gabriela Mujal MPH; Anqi Jin PhD;
Su-Ying Liang PhD
“Better Care Plan”: A Public Option Choice(link is external)
George C. Halvorson, Stephen M. Shortell MBA, MPH, Ph.D., Laurence Kotlikoff Ph.D., Elizabeth Mitchell Ph.D, Richard M. Scheffler Ph.D., John Toussaint MD, Peter A. Wadsworth MBA, Gail R. Wilensky Ph.D.
Olga Afanasiev. MD, PhD, Dorothy Y. Hung PhD, MA, MPH, Sherry Yan PhD., Bryan K. Cho, MD, PhD, Susan Huang MD,.
2019
Lean Management and U.S. Public Hospital Performance: Results From a National Survey
Justine Po; Thomas G. Rundall, PhD; Stephen Shortell PhD; Janet C. Blodgett, MS
Contextual Conditions and Performance Improvement in Primary Care
Dorothy Y. Hung, PhD, MA, MPH; Michael I. Harrison, PhD; Su-Ying Liang, PhD; Quan A. Truong, MPH
Sustainment of Lean Redesigns for Primary Care Teams
Dorothy Y. Hung, PhD, MA, MPH; Caroline P. Gray, PhD; Quan A. Truong, MPH;
Michael I. Harrison, PhD
2018
Stephen M. Shortell, PhD, MPH, MBA; Janet C. Blodgett, MS; Thomas G. Rundall, PhD; Peter Kralovec, PhD
Experiences of primary care physicians and staff following lean workflow redesign
Dorothy Y. Hung PhD, MA, MPH;, Michael I. Harrison, PhD; Quan A. Truong, MPH and Xue Du
Nurses’ Perspectives on Lean Redesigns to Patient Flow and Inpatient Discharge Process Efficiency
Francesca M. Nicosia, PhD; Linda G. Park NP, PhD; Caroline P. Gray PhD, Maayan J. Yakir, MD; and Dorothy Y. Hung, MPH, MA, PhD;
Physician Engagement with Metrics in Lean Primary Care Transformation
Caroline P Gray PhD, MA; Maayan Yakir MD; Dorothy Hung PhD, MPH, MA;
Development and Use of a Comprehensive Contextual Framework for Evaluation of Process Redesign
Mahima Ashok PhD, MS; Dorothy Hung PhD, MPH, MA; Lucia Rojas-Smith DrPH; Michael Halpern MD, PhD MPH; Michael Harrison PhD;
2017
Scaling Lean in Primary Care: Impacts on System Performance
Dorothy Y. Hung, PhD; Michael I. Harrison, PhD; Meghan C. Martinez, MPH; and Harold S. Luft, PhD
Acceptance of lean redesigns in primary care: A contextual analysis
Dorothy Y. Hung, PhD; Michael I. Harrison, PhD; Caroline Gray, PhD; Meghan Martinez, MPH; Julie Schmittdiel, PhD;
Ready for Change? The Role of Physician and Staff Engagement, Burnout, and
Workplace Attributes
Dorothy Hung PhD, MPH, MA; Po-Han Chen, ScM
2016
Medical Assistants as Flow Managers in Primary Care: Challenges and Recommendations
Caroline P Gray PhD, MA; Michael I Harrison PhD; Dorothy Hung PhD, MPH, MA;
Becoming Lean: What Will It Take to Sustain Lean Redesigns?
Dorothy Hung PhD, MPH, MA; Carrie Gray PhD, MBA; Michael Conroy MD; Terrigal Burn MD;