Recent Publications

The Better Care Plan: a blueprint for improving America’s healthcare system
Stephen M. Shortell MBA, MPH Ph.D, ; John T. Toussaint MD,; George C. Halvorson,; Jon M. Kingsdale SPH,; Richard M. Scheffler PhD,; Allyson Y. Schwartz MS.; Peter A. Wadsworth MBA,; Gail Wilensky PhD

Transformational Performance Improvement: Why is Progress Slow?

Dorothy Y. Hung Ph.D., M.A., M.P.H.; Justin Lee; Thomas G. Rundall Ph.D.

Managing Through a Pandemic: A Daily Management System for COVID-19 Response and Recovery

Dorothy Y. Hung, Ph.D., M.A., M.P.H. ; Thomas G. Rundall, Ph.D., ; Justin Lee; Negeen Khandel; Stephen M. Shortell, Ph.D.;

Lean Practices for Resource Use, Timeliness, and Coordination of Care in Breast Cancer Navigation

Dorothy Y. Hung, Ph.D., M.A., M.P.H., Paul Kim, MS, Martina Li, MPH, Qiwen Huang, MS, Cynthia Cantril, MPH, RN, OCN®, CBCN®, Natalia Colocci, MD, Ph.D., and Ellis C. Dillon, Ph.D.

Expert-Identified Practices for Achieving Measurable Performance Improvements With Lean Implementation

Elina Reponen, Thomas G. Rundall, Ph.D, Stephen M. Shortell, Ph.D., Janet C. Blodgett, Ritva Jokela, Markku Mäkijärvi, Paulus Torkki

Breast Cancer Navigation: Using physician and patient surveys to explore nurse navigator program experiences

Ellis C. Dillon, Ph.D., Paul Kim, MS, Martina Li, MPH, Qiwen Huang, MS, Natalia Colocci, MD, Ph.D., Cynthia Cantril, RN, MPH, OCN, CBCN, and Dorothy Y. Hung, Ph.D., M.A., M.P.H.

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