Abstract The United States falls far short of its potential for delivering care that is effective, efficient, safe, timely, patient-centered, and equitable. We...
George C. Halvorson, Stephen M. Shortell MBA, MPH, Ph.D., Laurence Kotlikoff Ph.D., Elizabeth Mitchell Ph.D, Richard M. Scheffler Ph.D., John Toussaint MD, Peter A. Wadsworth MBA, Gail R. Wilensky Ph.D.
Background: The Biden-Harris health care proposal offers a public option plan for the uninsured and for those who prefer it to alternatives for which they are eligible. We strongly support the features and...
Dorothy Y. Hung MA, Ph.D., MPH; Justin Lee; Thomas G. Rundall Ph.D.
Abstract: In this chapter, we identify three distinct transformational performance improvement (TPI) approaches commonly used to redesign work processes in health care organizations. We describe the unique components or tools that each...
